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Transportation
 

Taxi

Taking a taxi is a fast and convenient way to get around Shanghai. The city, has the best-managed taxi service in China.

An upright vacancy disk shows the cab is for hire.

Most cabbies know their way around and expertly negotiate the city's busy traffic. Taxis are usually readily available, but hailing one in rush hours is difficult and on rainy days almost impossible.

Shanghai's taxis are colorful, unlike New York City's, which are all yellow. Cyan, yellow, white, green, blue, red, dark blue and dark red are the main colors of the taxis in Shanghai and the colors denote different taxi companies. Dark blue and dark red are the colors for the city's hundreds of small and medium taxi companies.

Real taxis have a logo light on the top of the car. Around the driver's seat is a transparent shield protect the driver from robbery and a drive ID card with driver's photo, name and ID number on it. A meter and an illuminated vacancy disk on the dashboard are also necessities for a cab. Without all these things, the taxi is probably unlicensed and you should avoid it, even if the driver solicits you. You have no rights if injured in an unlicensed taxi.

The vacancy disk will help you know which cab is available. When the disk is upright and illuminated showing two Chinese characters -- 空车 -- it means the cab is vacant.

Don't try to hail a cab at a crossroads, as taxi drivers cannot stop their cars within 30 meters from an intersection to pick up passengers.  

Fares

Taking a taxi is much more expensive than taking a bus, but it is far from a luxury.

The minimum fare is 10 yuan (US$1.24), which covers the first 3 kilometers, and then 2 yuan is charged for every additional kilometer. After 10 kilometers, the fare jumps 50 percent - to 3 yuan for every additional kilometer. Being stuck in a traffic jam bumps up the bill. Five minutes of waiting time costs the same as a kilometer.

A 30 percent night surcharge applies from 11pm to 5am.

In Shanghai, pooling a cab with strangers is banned.

How to read a taxi receipt?

Besides flagging down a cab on the street, you can also book a car by phone. There is no service fee for phone bookings except Dazhong company, which charges 4 yuan for each telephone or online reservation. The taxi hotline is, 96965 and English is available.

You can also send a short message of your detailed location to the call center's short message service (SMS) platform to ask for a taxi. The center will notify you in about 10 minutes whether a cab is available. China Mobile subscribers should send messages to 555596965, and China Unicom users to 2196965.

In addition to the 96965 hotline, the four biggest taxi operators in Shanghai have their own call centers, but no SMS service.

  Remember to take the receipt. The slip will contain information on the taxi, including its plate number and the taxi company. In case you leave something in the car, the receipt will give you clues to find it.  
96965

Shanghai's taxi authorities launched an industry call center (96965) in 2005, which is expected to cover all of the city's cabs in the near future.

By 2007, the call center will be able to locate all the city's 42,000 taxis and find the nearest vacant taxi for any passenger who calls the hot line to book a cab. Service in English is also available. All booking services are also free for passengers.

  "Juzai" (拒载) is not a technical term, but the Chinese phrase is only used in the taxi industry. It means cabbies refuse to drive passengers to the destination they want. In Shanghai, taxi drivers are not allowed to do so for any reason, once the passenger is in the car. Although "juzai" rarely happens nowadays, we think you'd better know something about this.

 In case you come across a "juzai" or some other unhappy experience with a taxi, you can complain to the local taxi authority by dialing 962000.

 All the city's taxis are compatible with the Public Transportation Card. If a driver refuses to accept the card, you have the right to decline payment.

 
 

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